Privacy Policy

Privacy Policy

Last updated: Feb 27, 2025

This Privacy Policy describes how Galarino (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from galarino.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources, as described below. The types of information we collect depend on how you interact with our Site and Services.

In addition to the specific uses outlined below, we may use the information we collect about you to:

  • Communicate with you,

  • Improve our Services,

  • Comply with legal obligations,

  • Enforce our terms of service, and

  • Protect the rights of our users, our company, and others.

What Personal Information We Collect

Information We Collect Directly from You

When you use our Services, you may provide us with:

  • Contact details (name, address, phone number, email).

  • Order information (billing/shipping address, payment confirmation, email, phone number).

  • Account information (username, password, security questions, and other account security details).

  • Customer support information (details you include in communications with us).

Some features of the Services require you to provide certain information. If you choose not to provide this information, some features may not be accessible to you.

Information We Collect About Your Usage

We may automatically collect certain data about your interaction with the Site ("Usage Data") using cookies, pixels, and similar technologies. This may include:

  • Device information (type of device, operating system, browser type).

  • Network data (IP address, connection speed, and access time).

  • User activity (pages visited, time spent, interactions with content).

Information We Obtain from Third Parties

We may obtain information about you from third-party vendors and service providers, such as:

  • Companies supporting our Site and Services, such as Shopify.

  • Payment processors, who collect payment details to process transactions securely.

  • Marketing and analytics providers, who collect behavioral and engagement data.

Any information we obtain from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process payments, fulfill orders, and manage accounts.

  • Marketing and Advertising: Promote our Services (where permitted by law).

  • Security and Fraud Prevention: Detect and prevent fraudulent, illegal, or malicious activity.

  • Communications: Provide customer support and improve the Services.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site and to analyze user interactions. You can manage your cookie preferences through your browser settings.

How We Disclose Personal Information

We may share your personal information with third parties for the purposes outlined above. These third parties include:

  • Service providers (e.g., payment processors, order fulfillment services).

  • Marketing and advertising partners (where legally permitted).

  • Business partners (to facilitate customer support and other services).

Categories of Personal Information Disclosed

We may disclose the following types of personal information:

  • Identifiers: Basic contact details, order details, and account information.

  • Commercial information: Order history, customer support interactions.

  • Internet activity: Website interactions, usage data.

  • Geolocation data: Location based on IP address or other technical measures.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their policies before interacting with those websites.

Children’s Data

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We implement industry-standard security measures to protect your personal information. However, no security system is completely impenetrable.

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access / Know: Request details about the personal data we hold about you.

  • Right to Delete: Request deletion of your data.

  • Right to Correct: Request correction of inaccurate information.

  • Right of Portability: Request a copy of your data in a portable format.

  • Right to Restrict Processing: Limit how we use your information.

  • Withdrawal of Consent: Withdraw consent for data processing where applicable.

  • Right to Appeal: If we deny a request, you may have the right to appeal.

To exercise these rights, you may contact us as indicated below.

Managing Communication Preferences

You can manage marketing and communication preferences by updating your account settings or contacting us.

Complaints

If you have concerns about how we process your personal information, please contact us. If you are unsatisfied with our response, you may have the right to escalate your complaint to a relevant data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country. If you are in the European Economic Area (EEA), UK, or Switzerland, we will ensure adequate data protection measures, such as Standard Contractual Clauses, are in place for cross-border data transfers.

Contact Information

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: g.galarino@gmail.com