Shipping times depend on your location and are as follows:

• United States: 2-5 business days
• Spain: 2-3 business days
• Germany: 2-5 business days
• United Kingdom: 2-3 business days
• European Countries: 2-5 business days
• Australia: 3-6 business days
• Canada: 2-5 business days
• EFTA/Northern Europe: 5-10 business days
• Rest of World: 10-30 business days

Please note that shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States may take an additional 7-12 business days.

Shipping times depend on your location and are as follows:

• United States: 2-5 business days
• Canada: 10-30 business days
• Rest of World: 10-30 business days

Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States can take an additional 7-12 business days.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website. If you have any trouble accessing your tracking information, feel free to contact our support team.

Yes, we offer international shipping to many countries. Shipping rates and delivery times vary based on the destination. At checkout, you will see the available shipping options for your location. Please note that international orders may be subject to additional customs fees or taxes, which are the responsibility of the customer.

Shipping costs are calculated based on your order size, weight, and destination. You will see the exact shipping cost during the checkout process before completing your purchase. We strive to keep our shipping rates competitive while ensuring that your items arrive safely and securely.

If your order is delayed, please first check your tracking information to see if there are any updates from the carrier. If there is no movement or you have concerns, contact us with your order number, and we will investigate the issue. We work closely with our shipping partners to ensure timely deliveries, but occasionally, delays can occur due to unforeseen circumstances, such as weather or customs.

Each canvas is carefully sealed in plastic wrap and packaged in a sturdy, hard cardboard box to ensure it arrives in perfect condition. We use 28% less cardboard than the industry standard, contributing to a more sustainable packaging approach. Our custom boxes are made from recycled materials and designed to fit each product size and order. Specialized machinery helps minimize the use of excess tape, plastic, and other packaging materials, making our process eco-friendly and efficient.

The clocks are packaged in recyclable cardboard boxes with a folded insert that stabilizes and protects the product during shipment.

Due to the custom nature of our products, we do not accept returns unless the product arrives damaged or defective. If this happens, please contact us within 30 days of receiving your order with a photo of the damage and your order number. We will either offer a replacement or a refund based on the situation. Unfortunately, personalized or custom items are not eligible for return unless they arrive damaged.

To initiate a return or exchange for damaged or defective items, please email us at [email] within 30 days of receiving your order. Include a photo of the issue and your order number. We will provide you with return instructions and arrange for a replacement or refund. Please ensure the item is in its original condition and packaging when returning.

Orders can only be canceled or modified within the first 24 hours after placement, as they are processed quickly to ensure timely delivery. If you wish to make changes, please contact us as soon as possible. Once the order goes into production, we are unable to make any modifications or cancellations.

If your item arrives damaged or defective, please email us at g.galarino@gmail.com within 30 days of receiving the product. Include your order number and photos of the damage, and we will work with you to resolve the issue by offering a replacement or a refund. Your satisfaction is our priority, and we’ll do everything possible to make it right.

We accept the following payment methods to ensure a smooth and secure checkout experience:

• All major credit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay
• Shopify Payments

All transactions are processed securely, and no payment details are stored by our system.

Absolutely! Your security is our top priority. We use industry-standard encryption and secure payment gateways to protect your payment information. All sensitive data is encrypted during the transaction process, and we do not store any credit card or payment details on our servers.

Our canvases are printed on high-quality cotton and polyester composite material and are mounted on durable pine wood frames. We ensure that all materials used are of premium quality to offer long-lasting products with vibrant colors.

To keep your canvas looking its best:

• Dust it regularly with a soft, dry cloth.
• Avoid placing it in direct sunlight or humid environments to prevent fading or warping.
• If your canvas gets smudged, gently wipe it with a slightly damp cloth. Do not use cleaning agents or abrasive materials on the surface.

We strive to ensure that the colors displayed on our website are as accurate as possible. However, due to differences in screen settings and lighting conditions, the actual colors of the product may vary slightly.

It might be possible to personalize your product depending on the request. Please email us with detailed information about what you would like to customize, and we will do our best to accommodate your request. Be sure to include any specific text, colors, or design elements you'd like, so we can better understand your needs.

We offer our canvases in a variety of sizes to suit different spaces. You can find the available size options on each product page to ensure you find the perfect fit for your home or office.

We value your privacy and use your personal information solely for processing your orders, providing customer support, and sending updates related to your purchases. We also use your data to improve your shopping experience by understanding your preferences. Your information is never shared or sold to third parties unless required for order fulfillment (such as shipping carriers).

We do not share your data with any third parties, except for trusted partners who help fulfill your order, such as shipping companies or payment processors. These partners are contractually obligated to keep your information secure and confidential. We never sell your personal information to anyone.

Yes, if you no longer wish to receive marketing emails or updates, you can opt-out at any time by clicking the "Unsubscribe" link at the bottom of any email from us. Alternatively, you can update your preferences in your account settings.

You can contact our customer support team by emailing us at g.galarino@gmail.com. We strive to respond to all inquiries within 24-48 hours. If you have any urgent requests, please mention that in your email, and we’ll do our best to prioritize your issue.

Our support team is available Monday to Friday from 9 AM to 5 PM (PST). If you contact us outside of these hours, we will respond as soon as possible on the next business day.

We’re always open to exploring new collaboration opportunities! If you’re interested in partnering with us, please email g.galarino@gmail.com. Include some details about your project or proposal, and we’ll get back to you as soon as possible.

We use high-quality, sustainably sourced materials for all of our products. Our canvases are made from a blend of cotton and polyester, offering both durability and vibrant color retention. Our frames are made from sustainably harvested pine wood. We are committed to using eco-friendly materials whenever possible to reduce our environmental impact.

Yes, we place a strong emphasis on sustainability. From our responsibly sourced materials to our eco-conscious packaging, we strive to minimize our environmental footprint. We continuously look for ways to make our processes greener and more sustainable without compromising quality.

We carefully select our partners and suppliers to ensure they adhere to ethical labor practices and environmentally friendly production methods. We regularly review their practices to make sure they meet our high standards for sustainability and ethical working conditions.